Our reception is open 24 hours a day.
Information
- RECEPTION: open 24 hours a day. From your room phone, just dial 9.
- Check-in: from 2 p.m.
- Check-out: 10.30 am. To postpone your check-out, ask at reception.
- To call from one room to another, dial 3 and then the room number.
THERMAL POOLS
Opening hours: daily from 8.00 am to 7.30 pm. Swimming caps are required, and can be purchased at reception and at the pool from the lifeguard.
Water aerobics: Monday to Saturday, at 4.45 p.m.
SPA “AQUIS” – Turkish bath, sauna, ice waterfall, emotional shower, relaxation area with herbal tea corner.
Opening times: Monday to Thursday from 4.30 p.m. to 8.00 p.m.; Friday, Saturday, Sunday and public holidays from 9.30 a.m. to 8.00 p.m. For a fee.
WELLNESS CENTRE
Open Monday to Saturday, by appointment.
GYM
Accessible every day, with trainers, from 8.00 to 19.30.
BICYCLES
Free for our guests (subject to availability).
RESTAURANT
Breakfast: from 8.00 to 10.00. It is also possible to request breakfast in your room at no extra charge.
Lunch: from 12.30 to 13.20
Dinner: from 19.30 to 20.20. Every Tuesday, we offer our guests a romantic gala dinner.
If you suffer from celiac disease, allergies or food intolerances of any kind, please let our staff know.
BAR
Open from 10.30 am to 11.30 pm. From your room, call 236.
SPA DEPARTMENT
Mud therapy: from Monday to Saturday, in the morning, by appointment at reception.
Inhalation therapies: Monday to Saturday, 8.30 am to 7 pm, by appointment at reception.
Our hotel has an agreement with the National Health Service for thermal treatments.
PET FRIENDS
Dogs are allowed in our hotel, with a small supplement. They are not allowed to enter the swimming pool, the treatment department, the restaurant, the breakfast room and the garden. They are welcome to stay in your room or with you in the lobby.
SHUTTLE to and from Venice Marco Polo Airport: on request, for a fee.
CHILDREN
In the garden next to the swimming pool, there are some children’s rides.
PARKING
There is a free reserved, covered and uncovered parking area.
WI-FI
The whole hotel is covered by wi-fi and the connection is free for our guests.
CHILD DISCOUNTS
0 -2,99 years, cot or extra bed in parents’ room: Free
3 – 10,99 years, in extra bed in parents’ room: 30% discount
11 – 15,99 years old, in extra bed in parents’ room: 20% discount
16 years and over, in an extra bed in the parents’ room: 10% discount
Adult extra bed: 10% discount
HOLY MESSES
Sacro Cuore Church – Piazza Sacro Cuore (10 minutes walk from our hotel) – tel. 049 8669342
Pre-holiday and Saturday evening: 18.15
Holiday hours
Sunday 7.30 a.m. (from Sunday 24 March to Thursday 1 November), 9.00 a.m., 10.00 a.m. (from Sunday 17 March to November the mass is bilingual Italian/German), 11.00 a.m., 12.00 noon, 6.15 p.m.
Weekday timetable: 8.30 a.m., 6.15 p.m.
Monteortone – Via Santuario, 63 (10 minutes by car from our hotel) – tel. 0498669447
Weekday and Saturday evenings: 6.00 p.m.
Holiday timetable: 7.30 a.m. – 8.45 a.m. – 11.15 a.m. – 6 p.m. – Mass for guests: Thursday 6 p.m.
Weekday timetable: 18.00
Duomo di San Lorenzo – Via S. Pio X (15 minutes walk from our hotel) – tel. 049812744
Weekday timetable: 07.30 a.m. – 6.30 p.m.
Weekday and Saturday evenings: 18.30
Holiday timetable: 07.00 – 08.30 – 10.00 – 11.30 – 19.00
OTHER USEFUL INFO
PHARMACIES: the nearest pharmacy is 200 mt far from the hotel. Open from Monday to Friday, from 9.00 to 12.30 and from 15.30 to 19.30. On Saturdays they are open in the morning from 9.00 to 12.30. There is always a pharmacy on duty nearby.
In the vicinity of the hotel you will find the POST OFFICE, several bank branches with ATMs, the HOSPITAL less than 1 km away, bars, tobacconists, shops of all kinds, newsagents and pet shops.